Privacy policy

Welcome to Charlow & Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
When you visit our website or place an order, we may collect certain information including:

• Your name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information
• Order details
• Any information you voluntarily provide (such as messages or customization requests)

Payment information is processed securely through our payment providers. We do not store your full payment details on our servers.

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders
• Provide shipping updates and order confirmations
• Communicate with you about your purchase
• Improve our website and customer experience
• Send promotions or updates (only if you choose to receive them)

3. Sharing Your Information
We do not sell or rent your personal information. Your information may only be shared with trusted third-party services when necessary to operate our business, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Email marketing services

These services only receive the information necessary to perform their function.

4. Cookies and Website Data
Our website may use cookies or similar technologies to improve your browsing experience and help us understand how visitors use our site.

You can disable cookies through your browser settings if you prefer.

5. Data Security
We take reasonable precautions to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure.

6. Your Rights
You have the right to:

• Request access to your personal data
• Ask us to update or correct your information
• Request deletion of your personal data

To make a request, please contact us using the information below.

7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. Updates will be posted on this page with the revised date.

8. Contact Information
If you have any questions about this Privacy Policy or how your information is used, please contact us:

Charlow & Co
Email: charlowandcostudio@gmail.com
Website: CharlowandCo.com